Privacy Policy

1. Information We Collect

a) Information you provide directly

• Full name
• Contact details (mobile number, email address, postal address)
• Identity and address proof documents (e.g., Aadhaar card, voter ID, or equivalent) submitted during enrolment or franchise registration
• Payment information for online transactions (processed securely through our payment gateway; we do not store card or UPI details on our servers)

b) Information collected automatically

• Browser type and version
• Pages visited and time spent on the site
• IP address and general location (city/state level)
• Referring website

We use standard analytics tools to collect this data in aggregate, anonymised form.

2. How We Use Your Information

• Process enrolment applications and course registrations
• Verify identity and address as required for certification
• Process and confirm payments (online and offline)
• Issue course completion certificates and enable certificate verification
• Communicate important updates about your course, branch, or ITCHubs programmes
• Respond to enquiries submitted via our contact form or WhatsApp
• Improve our website and educational services
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing of Information

• Affiliated branch centres: Your enrolment and contact details may be shared with the ITCHubs branch centre you are enrolled in, solely for the purpose of delivering your course.
• Payment processors: Online payments are handled by third-party payment gateways. Their privacy policies govern the handling of your payment data.
• Legal obligation: We may disclose information if required to do so by law, court order, or government authority.
• Business operations: We may engage trusted third-party service providers (e.g., hosting, email) who process data solely on our behalf and under confidentiality obligations.

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy — typically for the duration of your enrolment plus a reasonable period thereafter for record-keeping and certificate verification purposes.

Identity documents submitted for enrolment may be retained as required under applicable regulations.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data, subject to our legal obligations
• Withdraw consent for communications at any time

To exercise any of these rights, contact us at help@itchubs.in or call +91 8006500658.

7. Cookies

Our website may use cookies to improve user experience and analyse site traffic. You can disable cookies through your browser settings; however, some features of the site may not function correctly if you do so.

8. Children’s Privacy

ITCHubs serves students of all ages, including minors. Where a student is under 18 years of age, we request that enrolment and personal data submission be completed with parental or guardian consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: